Q: Do you combine shipping discount?
A: Sorry, we don't do that. Postal transportation cost calculates by weight, not quantity. Hope you can understand it. If you order lots items from us,we are willing to send some small gifts to you.
Q: If I want to get my item quickly, is it possible?
A: Yes, you can.As we would arrange shipping by DHL,Fedex,UPS and the otherway to you.
Q: If I need your help, how I contact with you?
A: If you have any questions, please contact us via alibaba message,skype or email, we will reply you within 24 hours (exclude weekend).
Q: What should I do if I want change order after payment?
A: Please contact us instantly after paying, we will do as you request.
Q: Do you take the customs tax fee?
A: Sorry, we don't take it. According to company policy, it is you(buyer) pay for the customs tax fee. But we will try our best to mark it as low as we can and choose a best shipping methods to avoid extra cost.
Q: Where shall we put our own logo?
A:You can put your logo on crown,buckle,back case,strap,also on watch dial.
Q: Can we customize our watches?
A:Yes,we can customize the watches per your request.
Q: Would you have your own design team to design watches per our request?
A:Sure,our designer team has 8 people.We have strong designer team to design new watches per your request.We also develop our own design watches & apply for patent for that.
Q: How long is your warranty time?
A:2 years for Japan movt.